POPULAR QUESTIONS

Register for online newsletters and receive exclusive promotions and hear about the latest Reebok gear and apparel.
 

To subscribe, enter your email address in the website footer below.
 

Visit our Account & Newsletter page for more information.

We currently accept the following:

- Visa
- American Express
- MasterCard
- Discover Card
- Paypal (Must be a U.S. account.)
- Apple Pay
- Klarna
- Reebok Gift Card
- Pre-paid gift cards: Visa, MasterCard, American Express

 

We use industry-leading technology to keep your credit card secure. Please review Reebok's Privacy Policy for more details.
 

Visit our Ordering & Payment page for more information.

Please use our order tracker to check your order status.
 

Visit our Ordering & Payment page for more information.

If you placed your order while logged into your Reebok.com account you can cancel your order within 30 minutes after your order was placed.


Please go to the My Account page and select the items in the order you would like to cancel. Once you have selected your item(s) please click confirm.


Also, please see our Returns & Refunds Policies. Or return a product using our Self Service Returns option.


If you want to order something else, simply place a new order online or call our online shop customer service team at 1-866-870-1743. Our team can help with the products you need. If you would prefer to chat with us please use the chat button on the lower right hand corner. 

Our online shop customer service team is available Monday – Friday, 8am – 11pm(ET) or Saturday and Sunday, 11am-7pm(ET). We’re happy to assist you.
 

Visit our Ordering & Payment page for more information.

We want you to be passionate about your purchase. If you’re not feeling the love, return your Reebok.com product(s) within 60 days for a full refund.
 

RETURN STEPS

PURCHASES MADE THROUGH REEBOK ACCOUNT

  1. Sign In to your Reebok account
  2. Go to your Order History
  3. View the order you want to return
  4. Click Start your returns
  5. Click on the item(s) you want to return then click next
  6. Let us know why you want to return the item(s) by selecting the return reason
  7. Confirm your return by clicking done, then click next
  8. Select your return method then click next
  9.  Review your return then click submit
     

PURCHASES MADE AS A GUEST

  1. Go to our Returns Portal
  2. Enter your order number (i.e. RBEC00000000) and email address, then click next to view your order
  3. Click on the item(s) you want to return then click next
  4. Let us know why you want to return the item(s) by selecting the return reason
  5. Confirm your return by clicking done, then click next
  6. Select your return method then click next
  7. Review your return then click submit

Visit our Returns & Refunds page for more information.

Refunds will be issued back to your original form of payment within 3-5 business days of when the return is processed. Normal bank processing times do apply and may take up to a full billing cycle.

 

If you selected the eGift card refund option, please check your email after receiving your return confirmation email as your refund credit will arrive shortly after.
 

Visit our Returns & Refunds page for more information.

Please use our Store Locator to find a retail store.