Customer Service


Promotion Exclusions

Unless otherwise stated, offers exclude items ending in $0.98, CrossFit merchandise, limited releases, and custom shoe orders. Offers cannot be combined with any other promotions or discounts and cannot be applied to previous purchases and Reebok gift cards. Free ground shipping offers valid to U.S. addresses only and excludes custom shoe orders. All offers valid on domestic U.S. orders only.

Reebok Gift Cards

Buying Gift Cards Online

We offer physical Gift Cards delivered via USPS First Class Mail. To make your purchase, simply:

  • Click the Gift Cards link located at the header and footer of each page
  • Choose the style of card, quantity and dollar amount
  • Fill out the order form and make your purchase.
  • Virtual Gift Cards will be available in the near future

After you purchase a Gift Card:

  • We'll send the recipient their Reebok gift card via USPS at no cost or expedited shipping is available at a cost
  • All of the information they need to redeem the Gift Card at
  • The plastic Gift Card is sent in an envelope and carrier that includes the name of the ship to recipient, the amount of the card, and an optional message. Gift boxing is not currently available for Gift Cards.
  • A confirmation e-mail will be sent to you.

Redeeming a Gift Card

Shop on and select the products you wish to purchase.

  • When you're ready to checkout, click "Shopping Cart."
  • Proceed through the checkout.
  • Enter your Gift Card Code and PIN number on the Payment page.
  • Your PIN number is located under a silver covering on the back of the card, which must be rubbed off to reveal the number.
  • Click "Apply."
  • If you have more than one Gift Card, simply enter each code and PIN number, click "Apply" after each one (maximum cards redeemable per purchase is 5).

Terms and Conditions for Reebok Gift Cards:

  • Reebok Gift Cards may be redeemed for merchandise through They are not currently available for International use.
  • Gift Cards cannot be used to purchase another Gift Card.
  • Promotional offers or discounts do not apply to the purchase of Gift Cards.
  • Gift Cards cannot be redeemed for cash except where required by law.
  • A maximum of five (5) Gift Cards may be redeemed on one order.
  • If the amount of your Gift Card(s) does NOT cover the total order amount, you will need to pay for the remainder of the purchase balance with an accepted alternate form of payment.
  • Any remaining value that is left on your Gift Card will be stored and available for your next purchase.
  • Your Gift Card will not expire as long as there is value remaining on the Gift Card. You can use it anytime. Unlike some other companies, Reebok does not charge a fee for holding on to a card beyond a specified time.
  • You should treat your card as you would cash. Do not share your Gift Card Code and PIN. Reebok will only replace the remaining balance of a lost or stolen Gift Card if you have the original receipt or web order number for your Gift Card purchase. The replacement card will be sent to the original purchaser address only. Please call 1-866-870-1743 to report your missing card.
  • If you have any additional questions, please contact our Customer Service Department via e-mail or call 1-866-870-1743.