Can I change or cancel my order?

Last updated: 10/4/18

Once you place an order, we begin processing it immediately so your gear arrives fast. You can’t change or cancel an already-placed order, but you can return item(s) you don’t want.

See our Returns and Exchange Policies.

Or return a product using our Self Service Returns option.

If you want to order something else, simply place a new order online or call our online shop customer service team at 1-866-870-1743. Our team can help with the products you need or email us at here.

Our online shop customer service team is available Monday – Friday, 8am – 8pm(ET) or Saturday and Sunday, 11am-7pm(ET). We’re happy to assist you.

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Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

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